Step 4 Bookings

In this chapter you will learn how bookings are made, what customers receive once a booking is made and you can manage the bookings, eg edit, cancel etc.

How are bookings made via Trustedbookings platform? -
In the previous articles you've learnt how to configure your account and add locations (if you'd like to refresh your memory click here for accoun...
Fri, 15 Dec, 2017 at 3:37 PM
Where can I check bookings?
In the previous article you've learnt how to make a booking and how long does it take for a booking to appear on the platform (to recap click here and ...
Fri, 15 Dec, 2017 at 3:41 PM
How long doest it take for a booking to appear on the Trustedbookings platform?
Bookings are visible on the platform immediately. To find out where you can check bookings click here.
Fri, 15 Dec, 2017 at 3:42 PM
How do staff members make bookings?
In the previous article you've learnt 3 different ways how bookings can be made. In this article we will explain you how a staff member can make a book...
Fri, 15 Dec, 2017 at 3:45 PM
How do travellers make bookings using Online Module?
In the previous articles, you've learn how a staff member and agent can make bookings using backend office (to recap click here and here). In this arti...
Fri, 15 Dec, 2017 at 3:46 PM
How do I edit a booking?
In the previous articles you've learnt how bookings are made (to recap click here) and where you can check them (to recap click here). In this article ...
Fri, 15 Dec, 2017 at 3:48 PM
How do I confirm a payment for a booking?
In the previous article you've learnt how you can edit a booking (to recap click here). In this article we will show you how you can confirm a payme...
Fri, 15 Dec, 2017 at 3:49 PM
Can I use Trusted Bookings platform to remind a customer about a due payment for an existing reservation?
In the previous article you've learnt how you can confirm that a payment has been made. In this article we will show you how you can use Trustedbooking...
Fri, 15 Dec, 2017 at 3:51 PM
How do I refund a customer?
In the previous article you've learnt how you can edit an cancel a reservation. In this article we will show you how you can refund a customer whose re...
Mon, 11 Dec, 2017 at 4:38 PM
How do I cancel a reservation ?
In the previous article you've learn how you can edit an existing reservation. In this article we will show you can cancel a reservation. Step 1 Go...
Mon, 11 Dec, 2017 at 4:11 PM