In the previous article you've learnt how you can remind a customer about a payment deadline. In this article we will show you what other emails you can send to your customers using Trustedbookings.

Step 1 Go to the Menu bar, click Manage and Emails.


If you haven't added any emails yet, your dashboard will look like this:

Step 2 Click

Step 3 Fill in the details of an email

Now, you will see a few fields that you need to fill in order to create an email.

  • Title - E.g. Your stay is approaching
  • Room categories - guests who have booked selected rooms will receive the email
  • Conditions - you can choose a date on which you want the email to be sent, eg "Your stay is approaching" could be sent 10 days before the check in
  •  - tick this field if you want the email to be active. This enables your emails to be automatically sent, once the conditions are fulfilled
  • Description - write the content of your email.

If you want to learn how you can store email templates, read next article!