In the previous article you've learnt how you can edit an cancel a reservation. In this article we will show you how you can refund a customer whose reservation has been cancelled.
Step 1 Go to menu bar, click Bookings.
You will see a list of bookings that have been made in your locations.
Step 2 Choose a booking for which you want to refund a customer and click a Booking Ref that is next to that booking.
You will see details of the booking. In our example, it looks like this:
Step 3 Click Manage and choose Perform Refund
Once you click Perform Refund, you will see a window where you choose Payment method, when the refund has been made, the amount of a refund.
Step 4 Click
If you'd like to learn more about payments, click here.